Return my order
You have 15 days from the date of receipt of your order to return your purchase. Items must retain all tags and be in perfect condition.
To return your order, follow these steps:
1. Contact customer service via the "Contact us" section with the following information:
- Date of order:
- Order Number:
- Full Name:
- Email address associated with the order:
- Reason for return:
2. You will receive by email the return form to stick on the package correctly visible for the carrier.
Exchanges
If you are interested in a different size, color or style, please return your items and simply place a new order.
Refund
The refund will be made using the same payment method used for your purchase.
You will receive confirmation of the return by e-mail once it has been completed.
You will receive confirmation of the return by e-mail once it has been completed.
Important information
Make sure that the returned items are in perfect condition and accompanied by their labels.